At Nora Capture, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the information you provide while interacting with our services.
1. Information We Collect
When you place an order, contact us, or interact with our website, we may collect the following information:
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Full name
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Contact number
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Shipping address
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Email address
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Order details and communication history
We do not collect or store payment details, as all transactions are conducted via Cash on Delivery (COD).
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate order status and delivery updates
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Respond to your inquiries or support requests
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Improve our services and customer experience
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Send promotional messages, offers, or updates
Your personal data is handled with care and used strictly for purposes related to your interaction with Nora Capture.
3. Data Security
We implement appropriate physical and digital safeguards to protect your information from unauthorized access, misuse, or disclosure. Only authorized personnel have access to customer data, and it is used solely to support your order and service experience.
4. Opt-Out Instructions
You have the right to opt out of receiving promotional communications from us at any time. To do so, you may:
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Click the unsubscribe link at the bottom of any marketing email
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Reply STOP to any promotional SMS to unsubscribe
Please note: You will still receive transactional messages related to your active orders, even if you opt out of marketing communications.
5. Access and Update Your Information
You can request access to your personal data, or ask us to update or delete your information, by contacting our support team directly.
6. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after such updates constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact our customer service team at [email protected].